Why are some accounts and NFTs suspended on enter.art? In this article, we cover everything from compromised accounts, to scams and copyright infringements.
💡 Compromised users
Ever come across a profile where the name says "compromised"? Or perhaps you have bought a NFT, which suddenly is suspended and the artist name says "compromised"?
This is most likely because the artist has been subject to a hacker attack somewhere else on the blockchain. In these cases, enter will close the account to protect the artist and the NFTs.
Please contact enter.help if you are affected by a suspended NFT you have bought.
Why did my account or NFT get suspended?
While enter is a space for all artists to thrive and share their art, there are certain content restrictions. Accounts and NFTs are usually suspended for two reasons:
- The user in question is suspected of violating copyright agreements,
- Because they are suspected of posting artwork that is not their own.
If you would like to know the specific reason for your suspension, you can reach out to enter.help.
💸 Compensation for suspended NFTs?
If the suspended NFT was minted by a Launchpad Artist, we do not offer compensation. Even though we have a strict KYC approval process for becoming a Launchpad Artist, we cannot guarantee that all content minted is legit and free of copyright infringement.
Read more about the launchpad here
If the suspended NFT was minted by a Featured Artist, we take full responsibility and will provide compensation - either directly from the artist or from enter.
You can read more about being featured by enter here